Client Support

Enhancing the capacity and capability of your team with research and ad hoc support

We are on hand to enhance the capacity and capability of your team. By providing time-poor clients with research and ad hoc support as and when they need it, we give you more opportunity make an impact.

Stakeholder mapping
Parliamentarian biographies
Contact details
Policy research
Horizon scanning

With substantial experience spanning political monitoring, public affairs, local government, media and Parliament, the team brings a wealth of knowledge to every client interaction. We respond to requests within minutes and provide a clear indication of when the work will be completed. Straightforward queries are answered instantly, and more detailed tasks are usually completed within in a couple of hours. Typical requests include advice on parliamentary procedure, Ministerial contact details, or insight into the next steps for a particular policy initiative.

Responsive team

Always on hand to help

Combined experience

Reinforce your own capabilities

Collaborative approach

We build strong and lasting relationships with your team

Client impact

Building collaborative relationships

Randall’s is an essential tool in my role, providing highly personalised, timely, accurate and reliable intelligence across Westminster, the devolved administrations and the wider policy landscape. Their online platform and database make it easy to access, track and interpret developments, ensuring I stay well-informed and able to respond quickly to emerging issues.
Dan Mann, Corporate Affairs Manager, Cemex UK

There is a reason Randall’s have been around longer than anyone else when it comes to the business of Parliamentary Monitoring: the quality of their service, expertise and insights make them a class apart and a pleasure to work with.
Seth Williams, Director of Public Affairs and Policy, L&G

Randall’s keep us fully updated on everything we need to be aware of across all the parliaments of the UK and wider external world related to our policy agenda. Their service is tailored to our specific brief and personalised so we can receive the information in ways that best meet our individual needs. The Randall’s Team have an in-depth understanding of the health sector and I highly recommend their stakeholder monitoring service.
Martin Bell, Head of Policy & Public Affairs, British Association for Counselling and Psychotherapy

Randall’s is essential for me to perform my role; They provide me with an invaluable up-to-date, accurate and reliable service of intelligence and information on Westminster, the devolved parliaments and assemblies, as well as the wider public policy environment.
Martin Casey, Director, AdvoCasey Advisory

At Affinity, the Randall’s monitoring service has really helped us to keep track of the latest policy developments across key government departments and to monitor parliamentary activity. The team at Randall’s are great to work with and it’s clear that their expertise drives the quality of information we receive. Would highly recommend them!
Munira Heptullabhai, Senior Public Affairs Manager, Affinity Water

If you’re looking for a cost-effective and human approach to monitoring then Randalls are right up your street. The team are responsive, listen to what you need and the additional research and insights they offer often feels like they are an extension of the team rather than an external provider. I would absolutely recommend them.
Rosina Robson, Chief Executive, British Pest Control Association

Our political and wider comms engagement and success depends on being fully abreast of what is happening in and around Westminster. Randall’s has always provided us with what we need to know ahead of time and their bright and friendly staff are always on hand for additional research when and if we need it.
James Hawkins, Director of Communications and External Affairs, British Beer and Pub Association (BBPA)

I couldn’t do my job without the support of the Randall’s team. They provide a comprehensive, tailored and personal service that is vital to the day to day operation of our Public Affairs Team. They are a trusted source of advice and guidance, with exceptional expertise on parliamentary proceedings that we rely on.
Chris Rumsey, Assistant Director Head of Public Affairs, The ABI

Would highly recommend the Randall’s service to anyone looking for a competitively priced and comprehensive stakeholder monitoring service. They are experts in the health and care sector, have tailored their service to meet our requirements and always ensure we are fully briefed on anything going on externally that we need to know about.
Thomas Coales, Deputy Director: Stakeholder, Parliamentary and Government Engagement, Care Quality Commission

We really value the expertise of the team at Randalls, and they are always very helpful and responsive they are with any queries or requests we have- it feels like a very personal service. It is hugely reassuring for us, as a small and busy team, to know that Randalls are monitoring key developments in parliaments, politics and among stakeholders on our behalf and sending us tailored updates on what we need to know.
Rachael Gould, Head of Communications, General Pharmaceutical Council

The team have great in-depth knowledge of people and procedures and their advice is invaluable. Being able to specify areas of interest and ongoing monitoring is vital for a trade body such as HAE with a diverse membership and a wide policy outlook and interest. The relationship with Randalls has been very beneficial for HAE and I’m happy to endorse their services.
Mark Bradshaw, Director of Public Affairs – Hire Association Europe (HAE)